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Cisco Unified CM

Communications integration

Connect NIM with Cisco Unified CM to automate data synchronization and operational workflows across your environment.

Solutions This Integration Solves

User provisioning

Maintain supported user and account records through NIM.

  • Keeps service identities current
  • Reduces manual setup

Service access management

Manage supported groups, roles, and relationships consistently.

  • Improves access governance
  • Supports audit readiness

Communication readiness

Keep people and related service data aligned with your identity source.

  • Improves operational accuracy
  • Reduces service disruption

Service automation

Standardize common administrative tasks for communication systems.

  • Faster response times
  • Repeatable execution

Supported operations

TableReadCreateUpdateDelete
ApplicationUserDeviceMaps
ApplicationUsers
CallingSearchSpaces
CommonPhoneConfig
DevicePools
Devices
EndUserDeviceMaps
EndUserDevices
EndUsers
Lines
Locations
MediaResourceGroups
MohAudioSources
PhoneLines
Phones
PhoneTemplates
Products
SipProfiles
UniversalDeviceTemplates

Guides